Close this search box.

We settle large-loss property damage insurance claims


Insurance Claim Recovery Support (ICRS) stands as one of the leading public adjusting firms in the nation dedicated solely to advocating for policyholders of commercial buildings, apartment complexes, multifamily associations, religious organizations, and high-value residential real estate. Our team specializes in navigating and resolving extensive and intricate property damage insurance claims resulting from fire, hail, storms, hurricanes, tornadoes, lightning, floods, water damage, freezing, business interruption, and wind-related incidents. It’s important to note that we do not represent insurance companies.
  • Get the settlement you deserve!
  • Avoid unnecessary litigation, underpayments, delays, & denials.
  • No Recovery, No Fee.
  • We Exclusively Represent Insured Policyholders.
  • Successfully Settled Hundreds of Millions in Property Damage Insurance Claims.
  • Over 500 large-loss property damage claims settled fairly and promptly.
  • Large Loss Specialists.
  • 15 Years of Experience.
  • Public Adjusters nationwide.
  • Non-Litigious Solution.
  • No Recovery, No Fee!
  • Verifiable experience and client references.
  • Avoid conflicts of interest with a licensed, successful, & ethical public adjuster working on your behalf.
  • Example settlement results increased over initial insurer offers by 20%, 91%, 163%, 181%, 281%, 301%,  1,310%, 3,324%, and 3,830%+.
  • Reversed wrongful denials.
  • No one provides peace of mind like ICRS public adjusters.

Insurance Claim Recovery Support

Policyholders Trust
ICRS Public Adjusters
to Settle Large-Loss
Property Damage Insurance Claims.

Insurance Claim Recovery Support (ICRS) Public Adjusters, headquartered in Austin, TX offers large loss claim documentation,  negotiation,  and  settlement services for policyholders throughout Texas and many states in the U.S.  Our extensive knowledge and success has been applied over 500+ claims and 15+ years of experience successfully settling hundreds of millions in property damage insurance claims on behalf of policyholders suffering damages caused by fire, hail, storm, hurricane, tornado, lightning, flood, water, freeze, business interruption, wind, and other disasters on the behalf of building owners of apartments, storage, offices, retail, multifamily syndicators, homeowner associations, property management companies & high-value homes. 

If your property has suffered insured damages of $250,000 or more, we can help you navigate the property insurance claim process to  get the settlement you deserve fairly and promptly.

Insurance Companies Have Experts Working For Them, You Should Too! ™


Find and Hire the Best Public Insurance Adjuster

It’s no secret that navigating the property insurance claims process can be tricky.  Don’t take chances with your home or business.  Make no mistake about it, your insurance company has experts working on their behalf.   

Most Policyholders find hail, fire, and other storm damage insurance claims to be a complex and unfamiliar process.  Disputes involving an underpaid or delayed settlement don’t necessarily need lawyers or attorneys to resolve differences between the policyholder and insurer.  That’s why smart Policyholders dealing with large and complex property damage insurance claims trust the experienced public adjusters at Insurance Claim Recovery Support (ICRS) to deliver the settlement results they deserve without unnecessary litigation. 

Our goal is to assist policyholders in securing the rightful settlement they deserve, safeguarding their rights, compelling insurers to fulfill their obligations, and ensure your insurance claims are resolved fairly and promptly.

We’ve had the privilege of settling claims totaling hundreds’ of  millions of dollars for companies who manage up to $3 billion in assets.

Discover why Policyholders choose ICRS as the right public adjuster to settle large property damage insurance claims.

Multifamily Claims

public adjusters near me, Home

ICRS licensed public insurance adjusters settle fire, hail, flood, wind, water, freeze, hurricane damage, and other storm-related property damage insurance claims for residential multifamily and apartment complex policyholders. 

We’re proud of our long-standing track record for successfully settling large and complex claims serving as zealous advocates on behalf of apartment owners, real estate syndicates, investors, assisted living facilities, homeowner associations, condominium associations, townhomes, student housing and multifamily property management companies.   

Many insurance policies contain ambiguous language regarding exclusions, building code upgrades, ADA and OSHA laws.   insurance code statutes, department of insurance bulletins as well as Overhead and Profit are included where applicable in your Pro-Policyholder claim package submissions from our licensed public adjusters.

Protect your assets, retain tenants, and get the settled fair and prompt settlement you deserve with the help of the best public insurance adjusters in the industry. Request a FREE claim evaluation!

Commercial Claims

public adjusters near me, Home

Commercial property building damage insured for fire, hail, hurricane, tornado, flood or other perils to offices, hotels, schools, municipalities, retail centers, manufacturing and storage facilities, typically contain subjective insurance policy language that can negatively affect your business if your insurance claim is not handled promptly and adequately.

We help policyholders manage risk by helping you understand policyholder requirements and policy benefits but also assert your rights and submit Pro-Policyholder supporting evidence to substantiate your claim to your insurance company.

Set your claim up for success at the beginning of a loss or if your insurance claim has been improperly handled, we routinely overcome unreasonable delays and underpayments to get you the settlement you deserve!  Don’t get stressed and waste valuable time playing claim games with your insurer.

Insurance Claim Recovery Support LLC licensed Public Insurance Adjusters exclusively represent policyholder’s interests, not insurers.  We are licensed in Texas as well as several other states.   As your policyholder advocates, we document, negotiate, and settle your insurance claim with your insurance company fairly and promptly.  Get the maximum settlement, in minimum time!  Tell us about your Commercial Property Damage Insurance Claim Now.

Business Interruption Claims

public adjusters near me, Home

Insurance policy language for business interruption claims can be subjective. So save time and stress playing claim games! If a loss of business income insurance claim isn’t adjusted promptly and adequately, it can drastically affect your company.  Market rents, leases, concessions, expenses, special provisions and reasonable restoration periods are important loss of business income factors to capture in your analysis of what is reasonably owed and payable under your policy.

ICRS Public Adjusters work exclusively on your behalf to get the settlement you deserve from your insurance company.  Let us help you get back in business!  Start your business interruption claim now.

industrial wind damage 2, Adjuster Claim Support,
shutterstock 1383452480, Adjuster Review,
flood loss 2

Best Public Adjuster Near Me


What Is a Public Insurance Adjuster?
What Is a Good Public Adjuster?

Want more tips on how to navigate the insurance claim process and how ICRS public adjusters negotiate large loss property damage settlements pro-policyholders?

Public Adjuster Representation Typically Resulted In Larger Payments

“547% higher payments with a public adjuster for claims.”
We Settle Big Property Damage Insurance Claims

It Pays To Know ICRS

We Exclusively Represent Policyholders

Insurance Claim Recovery Support (ICRS) is a premier public adjustment firm that exclusively represents policyholders in their quest to achieve fair settlements for their insurance claims. With an unwavering commitment to the interests of policyholders, ICRS ensures that clients receive the maximum compensation they deserve. This unique focus on policyholders sets the company apart from other public adjusters, who often serve both the policyholders and insurance companies, creating potential conflicts of interest. ICRS stands out by prioritizing the needs of their clients above all else, making certain that their rights are protected throughout the claims process.

ICRS brings to the table an extensive understanding of the insurance industry, allowing them to effectively advocate for their clients. Their team of highly skilled public adjusters specializes in evaluating, documenting, and negotiating complex insurance claims on behalf of policyholders. By leveraging their deep knowledge of policy language and claims procedures, ICRS enables their clients to navigate the often confusing and time-consuming claims process with ease. The company’s primary goal is to ensure that their clients receive the compensation they are entitled to, which can be invaluable in helping them rebuild their lives and businesses after a loss.

Businesses We Serve


Who Is Looking Out For Your Interests?

The Single Best Way to Settle Commercial and Multifamily Property Damage Insurance Claims.

Insurance Claim Recovery Support Public Adjusters represent your interests, not the insurance company.  We document and negotiate your insurance claim Pro-Policyholder so you get the maximum settlement you deserve in minimum time.


Scott Friedson

CEO | Public Insurance Adjuster

ICGI Misty Spittler Homepage Image transformed

Misty Spittler

VP | Public Insurance Adjuster


Insurance Claim Recovery Support

Get the Maximum Insurance Claim Settlement You Deserve in Minimum Time™

No Recovery, No Fee

ICRS Public Adjusters are the best in business for settling large loss property damage insurance claims in Texas and many other states. We exclusively represent policyholders help recover from fire insurance claims, storm damage, and other disasters covered under property insurance policies. Business and property owners, insurance brokers, contractors, real estate syndicators, and property management companies trust ICRS public insurance adjusters to settle new, underpaid, delayed, or wrongfully denied hail, wind, fire, water, or other storm damage insurance claims fairly and promptly.
Our unique Pro-Policyholder approach to settling property damage claims representing the interests of insured policyholders to reach a fair and reasonable settlement insurance claim has successfully helped home and business owners avoid unnecessary litigation or appraisal.

ICRS is on YOUR side

With ICRS on your side, we represent you, not the insurance company.  When you hire a public adjuster from ICRS, we present your insurance claim submissions Pro-Policyholder filled with facts and valuable documentation to support your claim for coverage under your policy submitted to your insurer on your behalf, representing your interests, not your insurance company.   Our policyholder claims are placed on equal footing with your insurance company’s adjuster, engineer, and building consultants, who represent their interests, not yours.  Our track record for successfully negotiating a fair and prompt settlement for insured policyholders is unmatched.  If your insurer chooses to ignore evidence that supports your Pro-Policyholder claim and force you to sue, we have a network of insurance attorneys to whom we refer victims of bad faith insurance claim handling practices that typically work on a contingency basis.  We prefer to reasonably settle all our insurance claims without litigation but unfortunately, not all insurers are reasonable, some act in bad-faith.

Tools and Resources to Help You

Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.



We represent policyholders with large loss property damage

0 +
Years Experience
0 +
Large-Loss Claims Settled
Hours Worked
$ 0
Average Claim Amount

No Recovery, No Fee

Receive a complimentary and insightful consultation regarding your large-loss property damage insurance claim. Experience our pressure-free, sales-pitch-free approach aimed at assisting you in making well-informed decisions about the best course of action for your claim. Our licensed public adjusters, who exclusively work with policyholders, boast years of invaluable experience. Opting to engage our services means operating on a contingency basis—no recovery, no fee. Rest assured, our proven and efficient insurance claim process gets results.

We also value your privacy, uphold strict standards and do not sell, trade, or rent your personal information to third parties.


What Client Says About ICRS

It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”

April ParkerApril Parker
17:10 19 Feb 24
Hands down the absolute best customer service, always responsive, knowledgeable and always eager to help!
Bobby DavisBobby Davis
15:38 02 Feb 24
Very knowledgeable and helped me through an insurance nightmare. Look no further.
DeeDee RitzingerDeeDee Ritzinger
18:17 23 Sep 23
Scott is extremely knowledgeable and competent. He assisted and provided direction enabling me to improve my claim. I highly recommend Scott and his company, ICRS.
Ericka WoodEricka Wood
20:12 09 Jun 23
Extremely helpful and friendly.Very knowledgeable. Thank you for helping!!
Ken CulottaKen Culotta
01:48 24 Feb 23
ICRS was very helpful to our condo association in connection with our recent property damage claim settlement. We are not insurance pros, but when some aspects of the insurer’s settlement offer did not appear to match up with our asessment of damage, ICRS helped us understand what further claims of damage were realistic and helped us achieve success on those claims.
James MatthewJames Matthew
16:02 09 Jan 22
Words can’t describe how grateful we are for the consultation and claim evaluation we had with Scott. Full disclosure we were unable to work with him due to limitations of our scope. We wanted to properly recognize Scott for the honest and genuine passion he put in to not only our claim, but the way he runs his business in general. We hadn’t had such clarity of next steps since this began in 2020. I would highly recommend this business to everyone spinning their wheels in this process!
Haidee JugmansHaidee Jugmans
21:38 29 Jul 21
Scott responded to my inquiry and took the time to listen and understand our unpleasant experience dealing with our insurance claim. Although I did not utilized his service, he gave me a sound, professional advice and offered to help when he referred me to his engineer. They replied promptly and I was able to have better understanding of the situation. Thank you Scott!
Katie HollisKatie Hollis
15:50 23 Feb 21
This was not the first public adjuster I called. I called a different company first but they gave me a bad feeling on the phone. Too aggressive. Didn't feel trustworthy to me. So, I kept looking. I came across this company and I had none of those bad feelings. Scott, the guy who took my call, seemed very knowledgeable and I felt I could fully trust him. As it turned out, he told me that my claim was fairly simple and I didn't need the full scope of his service and fees. But, without charging me a fee, he gave me some needed advice on this whole matter of insurance claims which I needed. And told me I could call him back to ask another question or two if necessary. I would recommend this company for these services.

Frequently Asked Questions

A public adjuster is a licensed insurance professional who specializes in helping policyholders navigate the complex process of filing and negotiating property damage insurance claims. Public adjusters represent the policyholder’s interests, not the insurance company’s, and work to ensure that the policyholder receives a fair and prompt settlement for their claim. Their duties include evaluating the damage, reviewing the insurance policy, preparing a detailed claim, and negotiating with the insurance company on behalf of the policyholder.
You should consider hiring a public adjuster if you are facing a large or complex property damage insurance claim, such as those resulting from fire, water, or storm damage. Public adjusters are particularly helpful when the scope of the damages is unclear, the insurance company’s offer seems insufficient, or there are disputes about the cause or extent of the damage. Hiring a public adjuster early in the claims process can help ensure that your claim is properly documented, and your interests are well-represented throughout the process.
Public adjusters typically work on a contingency fee basis, meaning they only get paid if they successfully recover a settlement for you. Their fee is usually a percentage of the total settlement amount, which is agreed upon in advance. This percentage can vary depending on the complexity of the claim and the location, but it usually ranges from 5% to 15% of the total settlement.
Insurance company adjusters are employed by the insurance company and work to protect the company’s interests. Their primary goal is to evaluate the claim and determine the amount the insurance company is liable to pay, which may not always align with the policyholder’s best interests. On the other hand, public adjusters are independent professionals who work exclusively on behalf of the policyholder. Their primary goal is to ensure that the policyholder receives a fair and prompt settlement for their claim.
While insurance agents and brokers can provide valuable guidance and assistance in filing an insurance claim, they may not have the specialized expertise required to manage complex property damage claims. Public adjusters have extensive experience in assessing damages, interpreting insurance policies, and negotiating with insurance companies, which makes them better equipped to handle large or complicated claims. Hiring a public adjuster can be especially beneficial if you are not satisfied with the settlement offer from your insurance company or if you are facing disputes regarding the cause or extent of the damage.
BG Graphic 1

7 Ways Commercial Policyholders Maximize Property Damage Insurance Claims

  • This field is for validation purposes and should be left unchanged.
insurance claim recovery support 2 1

Subscribe to Our Newsletter

Subscribe to Our Newsletter

Join our mailing list to get the latest updates, news and special offers delivered directly to your inbox.