We settle all kinds of property damage claims
Sign : Cornell Williams
I cannot say enough good things about Insurance Claim Recovery Support — they truly feel like earth angels. Misty and Scott helped me through one of the most overwhelming and helpless times of my life. As a single woman dealing with major home renovations after a severe water leak, I was unfortunately taken advantage of by a dishonest contractor. From breaking my TV and not saying a word, to lying about repairs, damaging my sprinkler, inflating estimates with bogus charges, and even threatening legal action — I was completely overwhelmed.
That’s when Misty and Scott stepped in. Their knowledge of the laws and the insurance claims process is unmatched, and their compassion and support were exactly what I needed. They knew exactly how to handle the situation, empowered me with the facts, and guided me every step of the way. They genuinely listened, made me feel heard and understood, and stood by my side when I needed it most. I am beyond grateful for their integrity, expertise, and kindness. If you’re facing a tough insurance claim situation, do not hesitate to reach out to them — they are absolute professionals and true advocates and helped me feel safe in my own home again.
Scott and Misty are absolute professionals. Their knowledge of the insurance claim process is unmatched, and they navigated our case with skill, integrity, and relentless attention to detail. On top of that, they’re HAAG certified roof inspectors, which made all the difference in proving the true extent of our damages.
Looking back, we wish we had hired ICRS from the very beginning. It would have saved us so much stress, time, and lost money. If you’re dealing with an insurance claim – especially a commercial one – don’t wait. Call ICRS.
We’re beyond grateful for everything they did for us.
Scott and Misty from ICRS have been the most honest, supportive, and knowledgeable people I’ve encountered throughout this ordeal. They made me feel heard and understood, which was a welcome relief after so many interactions with professionals who seemed more interested in their bottom line than in helping me.
Scott guided me through this incredibly complex and stressful process with expert advice, giving me the clarity and confidence I desperately needed. His and Misty’s commitment to doing what’s right for their clients is unmatched. They genuinely care and provide guidance and support that feels personalized and sincere.
Thanks to Scott and Misty, I’m back on track and no longer feel overwhelmed. ICRS has saved me countless hours of stress and struggle, and I wholeheartedly recommend them to anyone dealing with a large-loss claim after a storm. Trust me—making them your first call can save you immeasurable frustration and help you navigate this difficult path with sound advice and unwavering support.
Thank you, Scott and Misty, for everything you’ve done!
-Jason Cheshire
Our Insurer mislead us and withheld information. It took weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included the benefits they had initially excluded.
Our Insurer provided a scope that was not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and advised us to secure independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force our insurer to provide more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time.
The first adjuster that our insurer assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations their favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track.
Our Insurer cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring the adjusters up to speed after each transition. ICRS’ efforts kept the claim moving every time our insurer attempted to stall.
When our Insurer misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach provided breakthroughs on vital areas of the negotiations. ICRS provided a paper trail and documentation that our Insurer couldn’t ignore, and ultimately they were forced to pay out due to the exposure that ICRS had made apparent.
ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit.
Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our insurers part was far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS’ efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.
Very knowledgeable. Thank you for helping!!
Swapnil Agarwal | CEO & Managing Partner | Nitya Capital and Karya Property Management
Insurance Claim Recovery Support consistently delivers the insurance claim settlement results we need to get back to business before our competitors. We trust ICRS as our exclusive public adjusting firm. They’ve settled over $16,000,000,00 in property damage claims fairly and promptly while avoiding underpayments, delays and courtrooms. I highly recommend their representation from the moment you have a claim so you can save yourself the time and stress of dealing with a problem before it happens!
These guys streamline the process, anticipate issues and head off problems before they arise. ICRS is worth every penny! Don’t waste your time and money dealing with anyone else!
Darel Daik | Noble Mortgage & Investments
I recently hired ICRS to help me out on an insurance claim. I own several rental properties and one of them recently vandalized by copper thieves. I attempted to work directly with my insurance company to settle the claim however when I received the check I was shocked. I called ICRS and spoke with Scott and he jumped on the case immediately. Within 30 days I received a check more than double the amount originally offered. Scott and his team were true professionals throughout the entire process. I would highly recommend ICRS to anyone who has an insurance claim if you truly want a fair settlement. Thank you ICRS!
Pete Richardson | SIOR
I was in the battle of my life after my insurance company originally denied my hail claim on a 700,000 sqft facility. I thought we’d have to sue but instead we retained ICRS and their team settled the claim for the amount we deserved in months instead of years.
Richard Nagler | Owner
Insurance Claim Recovery Support settled my claim for top dollar in just 40 days after a hail claim on my apartment complex was flat out denied. I didn’t want to sue my insurance company so my insurance agent referred me to “the best public adjuster firm in Texas”. ICRS completely reversed the carrier’s position and I couldn’t be happier with the service or results! I highly recommend Scott and his team to any commercial or multifamily owner or operator dealing with an insurance claim.
Jeff Morehead | Oak Hill Y
Sam Goldman | EZONYA INC
I’ve been working with ICRS for over 4 years and they just settled my six-figure hail claim in only 5-weeks! They inspected my property, estimated the damages, met with the insurance company’s adjuster, negotiated a great settlement and even helped me find a local contractor do the work. I couldn’t be happier with Insurance Claim Recovery Support’s results and highly recommend them to any commercial property owner. I couldn’t be happier!
Mike Jones | Chico ISD Testimonial
Thank you Scott for your efforts and persistence! You exposed the log jam we had and all the barriers that were thrown up at us and the lack of good faith in the part of the insurance company to even negotiate with us was paramount in our claim settlement. Thank you so much, I appreciate everything you’ve done for us.
Shannon B. Winslow
I spoke with Scott and he was extremely helpful and knowledgeable with regards to claims process. Thank you so much! Highly recommend!
Rick Anderson | R&V Anderson Group
When I first encountered Insurance Claim Recovery Support (ICRS) I had never heard of a public adjuster. I’ve owned and managed property for over 15 years and feel that dealing with insurance claims is a big headache.
Even though I pay several hundreds of thousands of insurance premiums and had over $70M in coverage, I felt like the carrier’s adjuster’s just weren’t being fair with me or my management company at our time of need. We found that trying to fight the insurance company on our own was time consuming, complicated, disappointing, stressful, frustrating, and counterproductive to our operations.
Finally after one of our apartment roofs started leaking after a major storm, I reached out to ICRS. Their no risk offer to settle our claim was a no-brainer. After enlisting ICRS, not only did they remove the burden of dealing with the insurance company, they settled the claim damage on that apartment building and also successfully negotiated insurance claim settlements on several of my other properties we had been previously stonewalled by the carrier as well. Scott and his team guided me step by step through the process and made it easy.
I can say with great confidence that the traction and results that ICRS successfully accomplished for us in settling our insurance claims was nothing short of remarkable! In one example, they got us a final settlement that was 995x 9,953% higher than the insurance company’s original offer. If you think you have an insurance claim, don’t wait for matters to go from bad to worse. I thought it was going to be impossible but with Scott’s expertise and his team’s attention to detail they made the impossible, possible!
Sepehr Bekam
Insurance Claim Recovery Support is one of the top public insurance adjuster companies out there. Scott Friedson is an advocate for the insured and works hard to advocate for the insured’s rights; both through legislation advocacy as well as expert knowledge in handling insurance claims from start to finish.
Scott was a vocal advocate in opposing the insurance lobby in the State of Texas from stripping the rights of the insured. He really does fight for property owners and to enforce their insurance coverage.
When we first contacted Scott for an apartment complex we own, Scott said that our claim was NOT a slam dunk.
Scott advised that there was maybe a 50% chance of success. We felt that the facts of our claim were still legitimate and proceeded to retain ICRS’ services. After more than a year of negotiating with our carrier, Scott helped us settle with our insurance company for more than 10 times the original offer amount. Our carrier originally low-balled us and their first offer was below our deductible.
There were multiple instances of bad faith from the insurance company, and Scott fought for us throughout the entire process. My partners and I are so thankful to have found Scott Friedson and Insurance Claim Recovery Support (ICRS).
Don’t even think about dealing with your insurance company yourself when you have a claim. Insurance Claim Recovery Support LLC (ICRS) has an amazing team of public insurance adjusters, engineers, and insurance attorneys to help you with your insurance claim.
Scott will give you honest feedback on your claims validity and he is worth every penny he charges. ICRS will recover more than what your insurance carrier will want to settle for if ICRS ends up agreeing to take on your claim.
Ben Stribling | Stribling Company
This letter is written to thank you and express our sincerest appreciation for your help in settling three separate insurance claims with seven different insurance companies. As you may recall, with two of the claims the insurance company denied coverage in the beginning, but because of your tireless efforts and your extensive knowledge of the business we were paid more than $500,000 on the claims that were originally denied.
The other claim was on a very complicated roof system that took a number of months to work with the insurance company. We were ultimately paid almost $600,000. Were it not for your skills and knowledgeable, thorough in-depth approach, we would not have been able to make the recovery that we did.
You have shown the utmost professionalism in your representation of our interests (no yelling, no drama) but most of all you have been consistent with your follow through at every point in the negotiation. We always hope we will never have another loss, but if we do, you will be the first person we call.
Russell Trippet President | Brothers Management
Scott was hired as our independent adjuster on several roof claims. He did a great job which resulted in successful claims.
Jack Chitayat | Atlantic Realty Group
It was a real pleasure doing business with you. We were most impressed with your diligence, persistence, & the speed at which you settled this claim. Thank you.
Rosalba Andrade | Owner
We greatly appreciate the excellent services that ICRS provided us on a home insurance claim. During the time Scott Friedson worked on our case, he made us feel we were his most important clients. He was very well prepared to rebut the claims our insurance company was making. If we had not had hired ICRS, we would not have won the case. The money we received from the settlement was sufficient to make the repairs. Scott’s biggest asset is being a very trustworthy person.
Richard Nagler
Insurance Claim Recovery Support settled my claim for top dollar in just 40 days after a hail claim on my apartment complex was flat out denied. I didn’t want to sue my insurance company so my insurance agent referred me to “the best public adjuster firm in Texas”. ICRS completely reversed the carrier’s position and I couldn’t be happier with the service or results! I highly recommend Scott and his team to any commercial or multifamily owner or operator dealing with an insurance claim.
Richard Sims | Chairman | New Mt. Carmel Baptist Church
We the church Board of New Mt. Carmel Baptist Church is sending a note of appreciation for the outstanding service you and your company provided for our congregation, the professionalism, courtesy, and efficiency made it comfortable for our congregation you will be HIGHLY recommended to others through out the community in need of your service. THANKS and GOD BLESS YOU!
Ted Jeries
Our company suffered severe hail and wind damage to two large apartment complexes in San Antonio, TX. We would have lost out on our insurance claim without the help of ICRS. They helped us identify damage, process our claim and stuck it through with all the way to the end of a several month battle. We are extremely happy with the results Scott and team were able to provide.
Years Experience
Claims Settled
Hours Worked
Average Claim Amount
Risk-Free Loss Recovery Offer
Get a complimentary consultation on your damage insurance claim. We are claim adjusters who work for policyholders, not the insurance company. If you choose to hire us, we work on contingency. No recovery, no fee. Our insurance claim process is proven and streamlined. We also value your privacy. We do not sell, trade, or rent your personal information to others.
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TESTIMONIALS
What Client Says About ICRS
It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”
- Superior Support
- Completely Reversed
- Severe Hail & Wind Damage
Frequently Asked Questions
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