Tornado Damage Insurance Claim Public Adjuster for Policyholders
THE PUBLIC ADJUSTERS EXCLUSIVELY FOR COMMERCIAL & MULTIFAMILY POLICYHOLDERS
Tips to help your tornado insurance settlement goes smoothly, after your claim has been filed.
1. Make sure your insurance company pays you first, not a roofing company or contractor. Never sign over your insurance settlement check to a contractor.
2. Ask for an “advance payment” from the insurance company so you can mitigate, make temporary repairs and have money for additional living expenses.
3. Understand the scope of work and costs associated in your estimate of damages that the insurance company’s adjuster provides you. If they have not given you a copy, request one in writing!
4. When reviewing the repair estimate, look for the “10 & 10” on the totals page of the estimate. This refers to the standard 10% for overhead and 10% for contractor’s profit that is written into many policies and sometimes paid as part of the claim. Overhead and Profit (O&P) is a frequently disputed item. If the only portion of damage is your roof, be aware that your insurer may take the position you are not going to use a general contractor and refuse to pay the 10 and 10 profit and overhead. Check with the Department of Insurance in your state for bulletins regarding the wrongful withholding of overhead and profit on the payment of insurance claims.
5. Understand the depreciation calculations. Insurance claims are typically paid on an “Actual Cash Value” basis (Replacement cost minus depreciation) and will depreciate buildings 50%-70%, drastically reducing the final payment. Depreciation is open to negotiation. Newer buildings and improvements such as roofs should not be depreciated as much as older assets.
ACV is typically calculated one of three ways: (1) the cost to repair or replace the damaged property, minus depreciation; (2) the damaged property’s “fair market value”; or (3) using the “broad evidence rule,” which calls for considering all relevant evidence of the value of the damaged property.
6. When disaster strikes, the demand for labor, building/roofing materials increases. The estimated cost of repairs accounted for in the insurance companies “estimate” will most likely be lower than the actual market price as demand increases. Make sure you keep records of all incurred costs including code upgrades.* It is best to negotiate the full amount of estimated damages based on fair market pricing on the front end so you do not have to go back to ask the adjuster for more. It can take weeks to get an adjuster to re-inspect your home/business and you may not have the same initial adjuster.
*Code upgrades are typically paid when incurred.