Insurance Claim Recovery Support Public Adjusters
Trusted Large-Loss Experts for 15 Years. Always on your side.
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$250M+ Settled Property Damage Insurance Claims
Fire, hail, flood, storm & business interruption claims settled fast.
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We Represent You,
Not the Insurance Company
Multi-state licensed. Loyal.
Policyholder-focused.
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No Recovery, No Fee Representation
No upfront fees. Policyholder representation on contingency.
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Maximum Settlement, Minimum Time.™
Avoid unnecessary litigation or appraisal delays. Settle with confidence.
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Cut Through Claim Clutter.
We simplify complex claims so you can focus on your properties.
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Resolve complex insurance claims efficiently—without unnecessary litigation.

Insurance Claim Recovery Support (ICRS) represents commercial and multifamily property owners in large, complex insurance claims. 
Our process emphasizes early claim strategy, disciplined documentation, and carrier accountability—helping many claims resolve efficiently without unnecessary litigation.
When escalation is warranted, we ensure the claim is positioned correctly from the start.

Licensed public insurance adjusters   |   Commercial & multifamily specialization   |   Large-loss experience  |  Proven record of resolving claims without unnecessary litigation

We settle large-loss property damage insurance claims for Policyholders.

Commercial Property

Industrial Facilities, Office Buildings, Medical, Hospitals, Retail Properties, Hotels & Hospitality, Religious Institutions, Educational Buildings, Storage, and Historical Buildings.

Multifamily Property

Apartment Complexes, High Rise Apartments, Townhome Communities, Condominium Associations, Student Housing, Senior Living, Mixed-Use, and Affordable Housing.

High-Value Homes

Luxury Estates, Custom Built Mansions, Historic Homes, Waterfront Homes, Mountain Retreats & Ranch Estates, Gated Community Homes, and Celebrity or Notable-Owner Residences.

Most insurance claim disputes stem from early missteps. ICRS focuses on getting the claim strategy right from day one—reducing delays, disputes, and unnecessary litigation while protecting the full value of the claim.

COMMERCIAL AND MULTIFAMILY
LARGE-LOSS PROPERTY DAMAGE INSURANCE CLAIMS SPECIALISTS.

Insurance Claim Recovery Support (ICRS) stands as one of the leading licensed public adjusting firms in the nation, dedicated solely to advocating for policyholders of commercial buildings, apartment complexes, multifamily associations, religious organizations, and high-value residential real estate.
 

Our team specializes in navigating, documenting, negotiating, and resolving extensive large-loss property damage insurance claims resulting from fire, hail, storms, hurricanes, tornadoes, lightning, floods, water damage, freezing, business interruption, and wind-related incidents. It’s important to note that we do not represent insurance companies. We exclusively represent policyholders.

  • No Recovery, No Fee Pro-Policyholder Representation.
  • We Exclusively Represent Insured Policyholders.
  • $ 250M+ Settled Property Damage Insurance Claims.
  • 500+ Large-loss property damage claim settlements.
  • 15 Years of Experience.
  • Public Adjusters nationwide.
  • Non-Litigious Solution.
  • Verifiable experience and client references.
  • Avoid conflicts of interest with a licensed, successful, & ethical public adjuster working on your behalf.
  • 20%, 91%, 163%, 181%, 281%, 301%,  1,310%, 3,324%, and 3,830%+ increased results over initial insurer offers.
  • Reversed wrongful denials. 
  • Routinely re-open claims for supplementation.
  • Avoid unnecessary litigation, underpayments, delays, & denials.
  • Get the settlement you deserve!
  • No one provides peace of mind like ICRS public adjusters.

Insurance Claim Recovery Support

Policyholders Trust
ICRS Public Adjusters to Settle
Large-Loss Property Damage Insurance Claims.

Insurance Claim Recovery Support (ICRS) Public Adjusters, headquartered in Austin, TX, specializes in large loss property damage insurance claims, offering comprehensive documentation, negotiation, and settlement services exclusively for policyholders across Texas and numerous other states. 

With over 15 years in business, 20 years of experience, and a proven track record on more than 500 claims, ICRS has successfully secured hundreds of millions of dollars in settlements for damages caused by events such as fire, hail, storms, hurricanes, tornadoes, lightning, floods, water damage, freezes, business interruptions, and wind.

We serve building owners and property management companies of apartments, storage facilities, offices, retail spaces, multifamily, syndications, homeowner associations, property management companies, and high-value homes.

Representation services are offered on a contingency basis
No Recovery, No Fee.

If your property has suffered insured damages of $250,000 or more, we can help you navigate the property insurance claim process to get the settlement you deserve fairly and promptly.

Insurance Companies Have Experts Working For Them,
You Should Too! ™

LET US ADVOCATE FOR YOU

Your Search To Find and Hire the "Best Public Insurance Adjuster Near Me" is Over!

It’s no secret that navigating the property insurance claims process can be tricky.  Don’t take chances with your home or business.  Make no mistake about it, your insurance company has experts working on their behalf.   

Most Policyholders find hail, fire, and other storm damage insurance claims to be a complex and unfamiliar process.  Disputes involving an underpaid or delayed settlement don’t necessarily need lawyers or attorneys to resolve differences between the policyholder and insurer.  That’s why smart Policyholders dealing with large and complex property damage insurance claims trust the experienced public adjusters at Insurance Claim Recovery Support (ICRS) to deliver the settlement results they deserve without unnecessary litigation. 

Our goal is to assist policyholders in securing the rightful settlement they deserve, safeguarding their rights, compelling insurers to fulfill their obligations, and ensure your insurance claims are resolved fairly and promptly.

We’ve had the privilege of settling claims totaling hundreds’ of  millions of dollars for companies who manage up to $3 billion in assets.

Discover why Policyholders choose ICRS as the right public adjuster to settle large property damage insurance claims.

Multifamily Claims

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ICRS licensed public insurance adjusters settle fire, hail, flood, wind, water, freeze, hurricane damage, and other storm-related property damage insurance claims for residential, multifamily, and apartment complex policyholders. 

We’re proud of our long-standing track record for successfully settling large and complex claims, serving as zealous advocates on behalf of apartment owners, real estate syndicates, investors, assisted living facilities, homeowner associations, condominium associations, townhomes, student housing, and multifamily property management companies.   

Many insurance policies contain ambiguous language regarding exclusions, building code upgrades, ADA and OSHA laws.   insurance code statutes, department of insurance bulletins as well as Overhead and Profit are included where applicable in your Pro-Policyholder claim package submissions from our licensed public adjusters.

Protect your assets, retain tenants, and get the fair and prompt settlement you deserve with the help of the best public insurance adjusters in the industry.

Commercial Claims

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Commercial property building damage insured for fire, hail, hurricane, tornado, flood or other perils to offices, hotels, schools, municipalities, retail centers, manufacturing and storage facilities, typically contain subjective insurance policy language that can negatively affect your business if your insurance claim is not handled promptly and adequately.

We help policyholders manage risk by helping you understand policyholder requirements and policy benefits but also assert your rights and submit Pro-Policyholder supporting evidence to substantiate your claim to your insurance company.

Set your claim up for success at the beginning of a loss or if your insurance claim has been improperly handled, we routinely overcome unreasonable delays and underpayments to get you the settlement you deserve!  Don’t get stressed and waste valuable time playing claim games with your insurer.

Insurance Claim Recovery Support LLC licensed Public Insurance Adjusters exclusively represent policyholders’ interests, not insurers.  We are licensed in Texas as well as several other states.   As your policyholder advocates, we document, negotiate, and settle your insurance claim with your insurance company fairly and promptly.  Get the maximum settlement, in minimum time!  

Business Interruption Claims

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Insurance policy language for business interruption claims can be subjective. So save time and stress playing claim games! If a loss of business income insurance claim isn’t adjusted promptly and adequately, it can drastically affect your company.  Market rents, leases, concessions, expenses, special provisions and reasonable restoration periods are important loss of business income factors to capture in your analysis of what is reasonably owed and payable under your policy.

ICRS Public Adjusters work exclusively on your behalf to get the settlement you deserve from your insurance company.  Let us help you get back in business! 

Adjuster Claim Support in Bayside TX

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Adjuster Claim Support in Bardwell TX

“547% higher payments with a public adjuster for claims.”
We Settle Big Property Damage Insurance Claims

It Pays To Know ICRS

We Exclusively Represent Policyholders

Insurance Claim Recovery Support (ICRS) is a premier public adjustment firm that exclusively represents policyholders in their quest to achieve fair settlements for their insurance claims. With an unwavering commitment to the interests of policyholders, ICRS ensures that clients receive the maximum compensation they deserve. 

This unique focus on policyholders sets the company apart from other public adjusters, who often serve both the policyholders and insurance companies, creating potential conflicts of interest. ICRS stands out by prioritizing the needs of their clients above all else, making certain that their rights are protected throughout the claims process.

ICRS brings to the table an extensive understanding of the insurance industry, allowing them to effectively advocate for their clients. Their team of highly skilled public adjusters specializes in evaluating, documenting, and negotiating complex insurance claims on behalf of policyholders. 

By leveraging their deep knowledge of policy language and claims procedures, ICRS enables their clients to navigate the often confusing and time-consuming claims process with ease. The company’s primary goal is to ensure that their clients receive the compensation they are entitled to, which can be invaluable in helping them rebuild their lives and businesses after a loss.

Businesses We Serve

OUR TEAM

Who Is Looking Out For Your Interests?

The Single Best Way to Settle Commercial and Multifamily Property Damage Insurance Claims.

Insurance Claim Recovery Support Public Adjusters represent your interests, not the insurance company.  We document and negotiate your insurance claim Pro-Policyholder so you get the maximum settlement you deserve in minimum time.

Scott Friedson

Scott Friedson

CEO | Public Insurance Adjuster

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Misty Friedson

VP | Public Insurance Adjuster

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Insurance Claim Recovery Support

Get the Maximum Insurance Claim Settlement You Deserve in Minimum Time™
No Recovery, No Fee

ICRS Public Adjusters are the best in the business for settling large loss property damage insurance claims in Texas and many other states. We exclusively represent policyholders to help recover from fire insurance claims, storm damage, and other disasters covered under property insurance policies.

Business and property owners, insurance brokers, contractors, real estate syndicators, and property management companies trust ICRS public insurance adjusters to settle new, underpaid, delayed, or wrongfully denied hail, wind, fire, water, or other storm damage insurance claims fairly and promptly.

Our unique Pro-Policyholder approach to settling property damage claims representing the interests of insured policyholders to reach a fair and reasonable settlement insurance claim has successfully helped home and business owners avoid unnecessary litigation or appraisal.

ICRS is on YOUR side

With ICRS on your side, we represent you, not the insurance company.  When you hire a public adjuster from ICRS, we present your insurance claim submissions Pro-Policyholder filled with facts and valuable documentation to support your claim for coverage under your policy submitted to your insurer on your behalf, representing your interests, not your insurance company.   Our policyholder claims are placed on equal footing with your insurance company’s adjuster, engineer, and building consultants, who represent their interests, not yours.  

Our track record for successfully negotiating a fair and prompt settlement for insured policyholders is unmatched.  If your insurer chooses to ignore evidence that supports your Pro-Policyholder claim and force you to sue, we have a network of insurance attorneys to whom we refer victims of bad faith insurance claim handling practices that typically work on a contingency basis.  We prefer to reasonably settle all our insurance claims without litigation but unfortunately, not all insurers are reasonable, some act in bad-faith.

Tools and Resources to Help You

Here at ICRS, we help policyholders understand their rights. Discover the different types of insurance, the insurance claim process, and settlement tips from the National Association of Insurance Commissioners.

 

LOSS TYPES

We represent policyholders with large loss property damage

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No Recovery, No Fee

Receive a complimentary and insightful consultation regarding your large-loss property damage insurance claim. Experience our pressure-free, sales-pitch-free approach aimed at assisting you in making well-informed decisions about the best course of action for your claim. Our licensed public adjusters, who exclusively work with policyholders, boast years of invaluable experience. Opting to engage our services means operating on a contingency basis—no recovery, no fee. Rest assured, our proven and efficient insurance claim process gets results.

We also value your privacy, uphold strict standards and do not sell, trade, or rent your personal information to third parties.

TESTIMONIALS

What Client Says About ICRS

It pays to know ICRS – “747% Higher Payments with a Public Adjuster for Claims related to a 2005 Hurricane”

FAQs

Frequently Asked Questions

A public adjuster is a licensed insurance professional who specializes in helping policyholders navigate the complex process of filing and negotiating property damage insurance claims. Public adjusters represent the policyholder’s interests, not the insurance company’s, and work to ensure that the policyholder receives a fair and prompt settlement for their claim. Their duties include evaluating the damage, reviewing the insurance policy, preparing a detailed claim, and negotiating with the insurance company on behalf of the policyholder.
You should consider hiring a public adjuster if you are facing a large or complex property damage insurance claim, such as those resulting from fire, water, or storm damage. Public adjusters are particularly helpful when the scope of the damages is unclear, the insurance company’s offer seems insufficient, or there are disputes about the cause or extent of the damage. Hiring a public adjuster early in the claims process can help ensure that your claim is properly documented, and your interests are well-represented throughout the process.
Public adjusters typically work on a contingency fee basis, meaning they only get paid if they successfully recover a settlement for you. Their fee is usually a percentage of the total settlement amount, which is agreed upon in advance. This percentage can vary depending on the complexity of the claim and the location, but it usually ranges from 5% to 15% of the total settlement.
Insurance company adjusters are employed by the insurance company and work to protect the company’s interests. Their primary goal is to evaluate the claim and determine the amount the insurance company is liable to pay, which may not always align with the policyholder’s best interests. On the other hand, public adjusters are independent professionals who work exclusively on behalf of the policyholder. Their primary goal is to ensure that the policyholder receives a fair and prompt settlement for their claim.
While insurance agents and brokers can provide valuable guidance and assistance in filing an insurance claim, they may not have the specialized expertise required to manage complex property damage claims. Public adjusters have extensive experience in assessing damages, interpreting insurance policies, and negotiating with insurance companies, which makes them better equipped to handle large or complicated claims. Hiring a public adjuster can be especially beneficial if you are not satisfied with the settlement offer from your insurance company or if you are facing disputes regarding the cause or extent of the damage.
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