What is a Public Adjuster?
A public adjuster is an insurance claims adjuster who is an advocate for the policyholder in appraising and negotiating a first party insurance claim.[1] Aside from attorneys and the broker of record, public adjusters licensed by state departments of insurance are the only type of claims adjuster that can legally represent the rights of an insured during a property insurance claim process.
The public adjuster’s main responsibilities are to:
- Evaluate existing insurance policies in order to determine what coverage may be applicable to a claim
- Research, detail, and substantiate damage to buildings and contents and any additional expenses
- Evaluate business interruption losses and extra expense claims for businesses
- Determine values for settling covered damages
- Prepare, document and support the claim on behalf of the insured
- Negotiate a settlement with the insurance company on behalf of an insured
- Re-open a claim and negotiate for more money if a discrepancy is found after the claim has been settled
Typically a policyholder hires a public adjuster to document and expedite their claims, obtain a more satisfactory claim recovery, more quickly, and completely restore their residence or business operations, and insulate themselves from the stress of engaging in an adversarial role with a large corporation. Source: Wikipedia
Insurance Claim Recovery Support (ICRS) specializes in property claims documentation and consulting services that help support the policyholder’s interests. We provide expert documentation and insurance claim specialists help commercial real estate owners manage risk.
Our team of professionals includes adjusters, forensic accountants, risk managers, estimators and engineers. Insurance companies engage various experts to assess the magnitude of the claim on their behalf. We provide you with similar expert documentation to independently assess loss and damage so you get the maximum settlement you are entitled to.
We know the process of insurance underwriters and possess the insight and experience required to amicably settle your loss.
Make no mistake about it, your insurance company’s mission is to serve and protect their interests and has their own team of adjusters, also known as “independent adjusters” which work directly for the insurance company, not you. Independent adjusters are hired on a contract-hiring basis and paid by the insurance company, not you the policyholder. Insurance companies assign their adjusters to your claim, but they represent them, not you!
The last thing you need when you have suffered a major loss to your personal property is extra insurance headaches and problems. The claims process involves extensive paper work, accounting, legal, construction, insurance jargon plus knowledge of repairing building structures and code compliance.
Always Remember…
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Insurance Claim Recovery Support works exclusively for you, the policyholder…NOT the insurance company.
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Our job is to make sure that you receive the maximum insurance claim settlement you are entitled to in minimum time.
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Your recovery is our success.
Owner/Founder
Scott Friedson formed Insurance Claim Recovery Support in response to helping multifamily owners recover from Hurricane Ike in Texas. He is a Texas Licensed Public Adjuster and Commercial Real Estate Broker.
Commercial Real Estate Experience…
- CEO of National Income Property real estate brokerage that specializes in acquisition, disposition, financing & management of multifamily investment properties with over $100M in transactions.
- Paragon Award Winner – National Apartment Association Real Estate Investors of the Year 2007
- Garden Oaks Apartments LLC
- Texas real estate commission instructor of self published 12 MCE Credit course, The Investor Agent
Specialized Fields
- Apartment Buildings
- Condominiums
- Retail Centers
- Office Buildings
- Hotels/Resorts
- Golf Courses
- Senior Housing
- Government Buildings
- Schools/Universities
- Research Laboratories
- Ports/Marinas
- Airports
- Manufacturing Plants
- Hospitals







